YOU CAN ORDER ANY TIME
BUT things may take longer than usual
We are working from home, as fast as we can.. It is business as usual for us, but with 3 children under 5 and reduced childcare, replies in the day time may be slower than usual
Photo jewellery - Whilst we are all going through this lockdown, we will still be making orders every day, and will still aim to send proofs as fast as possible, but they make take longer than usual to send
Ashes jewellery - You can order any time, turnaround is normally 10 days from receiving your ashes. At the moment, this may take a couple of days longer
You can check delivery dates for each product on the product page. You can also choose your delivery date at the end of the checkout.
If you need to, you can still email us on Hello@annalise.co.uk
Royal Mail Covid Update from 21/12/20
Please note that despite best efforts, some areas of the Royal Mail network are still heavily affected by Covid. As a result of this, Royal Mail have suspended all compensation on delivery charges that fail to be delivered within a given time. You can still choose the Tracked or Special services, we will still send your order using this service, but should it not be delivered within the usual time frame, we will not be able to offer a delivery charge refund. We will however make an exception out of our own pocket for orders delayed by more than 48 hours. Please understand this is well out of our control, and we cannot know which postcodes will be affected at the time of ordering. Thank you
delivery information
FREE UK DELIVERY ON EVERYTHING
All orders are eligible for Free UK delivery. You can choose to pay for faster delivery at the end of the checkout if you need too
FREE EU DELIVERY ON ORDERS OVER £99
Standard delivery from £2.95 and takes 6 - 10 days. Standard delivery is Royal Mail tracked and signed. You can pay for DHL delivery if you need it faster
REST OF THE WORLD FREE OVER £99
Delivery to the USA and the rest of the world from £2.95 or free over £99. If you need it faster, you can choose to pay for DHL at the checkout