Please allow 5 - 8 days for your charm to arrive if you are in the UK. We do offer a 'Express' Service which replaces the FREE Delivery with Royal Mail Special Delivery. This means it is gauranteed to be delivered the day after we post your charm. NOT THE NEXT DAY AFTER YOUR ORDER

All our personalised charms take us 1 - 3 days to actually make. International shipping then takes a further 5 - 7 days. However you must bear in mind that once it has left the UK and the Royal Mail, there can be un-expected delays at customs etc. Please contact us if you are unsure! 

All our Personalised Charms including the Swarovski Charms fit most popular charm bracelets. This includes Pandora, Chamilia, Love links and more. And of course, our own Annalise Bracelets!

Yes the photos in the charms are protected by a polished glass like resin which will keep them safe from both water and the sun!

UK Delivery is FREE

International delivery is £9 for anywhere in the world regardless of how much you order

We are based in Portsmouth, United Kingdom

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